Services

White Board Planning
Product Development and Improvement

The bad news is nothing lasts forever.
The good news is nothing lasts forever.
(J. Cole / Author)

In today’s rapid evolving IT-world, it is (very) rare that products or services are developed with a life span of decades, resulting in a constant product development and maintenance cycle to keep your company successful in the market.

Your company might have an array of new product development projects in the pipeline for the near future, but you’re short of skilled people to keep the current system running?

Or – the other way around – your company wants to develop something new but your current staff is tight up in development and maintenance of your current products?

Either way, my Service offerings are the solution for you!

(Airline/Aviation) Handling of Operational TTY Messaging

Flight schedules (destinations) changing seasonally?
An airport or city office is opening/closing/relocated?
Ground or baggage handler company changes?
Planning a new lost-and-found service company?
Change of airport/aviation service providers Email?

… these are just a few examples where your TTY (Teletype) addresses will need well planned changes to guarantee smooth running operations, minimize disruption and prevent passenger discomfort, complaints (or even refund claims).

Acting as your company’s TT (Teletype) representative towards your messaging partners (for instance SITA, ARINC, Amadeus…), I analyze and review your routing demands, document changes, actively follow up on messaging/routing change implementation and make those changes happen in the shortest possible time frame whilst using the most cost effective method.

⇒ Your benefit

+ Your permanent staff remains focused daily operations.
+ Routing changes are implemented through a standard procedure.
+ A fixed monthly service fee allows you to budget precisely.
+ Your company has 1 single point of contact.
+ No anonymous call center.
+ Your contact knows your specific company environment.

⇒ Costs

This cost for this service is a (depending on services needed) fixed monthly fee.

(Airline/Aviation) Cost optimization/Auditing of TTY messaging

In today’s world everybody and everything seems to be ‘in the cloud’. However, it should be reassuring for your company to know that a business critical component – like teletype messaging – is managed by a subject matter expert who can make your Teletype Messages move the right way.

Teletype Messaging cost reduction is possible but only through a holistic evaluation, i.e an in-depth analysis of your company’s environment and messaging infrastructure/network.

This evaluation/audit, consisting of contract and business partner study, followed by a message type and message quantity examination, results in a detailed report with recommendations for message (re-)routing, message volume reduction as well as message priority setting optimisation. All measures combined, this leads to significant cost reduction of the teletype messaging budget.

⇒ Your benefit

+ An in depth study and reporting of your messaging partners.
+ Analysis of agreements and billing methods applied.
+ Detailed analysis of message flows, amounts and types.
+ Your costs are not taken for granted, but questioned (case by case)
+ Detailed cost saving measures
+ Immediate, medium and/or long term cost saving plans

⇒ Costs

Fixed project fee.

(Airline/Aviation) Workshop: ‘What is TTY (Teletype Messaging)?’

Can we save money on teletype messaging? Ever wondered what teletype messaging stands for? Why does a company still needs this ‘old fashioned’ message type exchange? What is the role of SITA, ARINC & Co.? Why can teletype messaging not be ‘replaced’ (by email for instance)? Who are your business partners and how do you communicate with them? What exactly are the contents of those  messages which are send accross?… etc. etc.

⇒ Your benefit

+ Get an overview of your company specific teletype messaging business
+ Who are you sending messages to and why?
+ Who are your business partners?
+ Bring all employees on the same knowledge level
+ Get an understanding of commonly used teletype terminology
+ Content analysis of various teletype messages
+ Insight in standards and layout
+ Allow initial problem determination and/or correction

⇒ Costs

Fixed course fee.

(IT/Mainframe) Freelance / Contractor work

Is your company lacking experienced (IBM) Mainframe staff? Are you looking for temporary staff with COBOL, assembler, z/OS and/or z/TPF – z/TPFDF knowledge?

⇒ Skills

IBM Mainframe, Transaction Processing, z/TPF-DF Instructor, Reservation Systems, z/TPF operating system, Team Leader, Liaison Manager (B2B and B2C), International Projects, Release Planning and Management, Passenger and Cargo Data, Business Analysis, COBOL, Assembler, REXX, TSO/ISPF, JCL, APAR implementation, SLA, Offshore team coordination, Dutch, English, German, IBM z/OS, ITIL, PMP, SDLC, Airline Teletype Messaging Expert, Product Development, Problem Ticket reporting and solving, Coverage Team duties (24/7).

⇒ Your benefit

+ Fix monthly negotiated rate.
+ Your project staffing costs are fixed.
+ Overcome a temporary staff shortage.
+ Minimal training time.
+ No lengthy staff recruitment process.
+ Contract duration in accordance with your needs and project plan.

⇒ Costs

Please inquire (see contact page).